Patient Experience Survey

Your hospital is currently going through the Myeloma UK CSEP assessment. This assessment is based on myeloma best practice standards which were developed in consultation with doctors, nurses, patients, family members and carers. Your hospital would like to hear about your experience of care and see how they measure up against these standards.

Information provided via this questionnaire is anonymous and is shared with the hospital.

If you need to discuss any aspects of your care, please speak with staff at your hospital or contact the Patient Advice and Liaison Service (PALS) or equivalent at the hospital.

The Myeloma UK Myeloma Infoline is available for information, emotional support and practical advice. There is also an Ask the Nurse email service.

If you would like further information about Myeloma UK, please visit our website.

	Yes	No	N/A
Was this done in person by a doctor?
Was the news given in a confidential environment?
Was the news given in an honest, clear and sensitive manner?
Were the test results explained in a clear and understandable manner?
Was the treatable but incurable nature of myeloma explained?
Were treatment/management options explained?
Do you feel you were given enough time to consider your treatment/management options?
Were you able to ask questions immediately?
Were you able to ask questions at a later stage?